TOLL FREE: 844.724.9251
LOCAL: 336.915.4410
Every interaction with a Tetria representative focuses on combining our expertise with yours to create the highest efficiency, cost control, and efficacy for your specific supply chain needs, regardless of the changes that continue in our industry. Our services were developed for precisely this purpose.
Your dedicated representative collaborates with you to offer ongoing sales support, data analysis, best practice assessment, future state design, configuration, measurement, refinement, and more. Furthermore, we designed our services with a flexibility that ensures we conform to your needs and not the other way around.
NO NEED TO INVEST IN STAFF AND COSTLY TECHNOLOGY
We design, execute, and manage your entire supply chain, which means you do not have to make a substantial internal investment. You are given full access to our customer portal — a cross-functional, digital platform that uses advanced technology, presented within an intuitive, visual-rich interface providing full track and trace of your shipment, and much more.MITIGATE RISKS, ENSURE AN ON-TIME, SAFE DELIVERY
Whether we use your shippers or ours, our team of experts navigate the complexities of a constantly changing environment. We oversee multi-modal freight forwarding, federal import and export rules and regulations, customs brokerage management, and possess a thorough understanding of the most current compliance programs. As a result, your vital goods will be transported across sea or air without costly penalties or unexpected delays.OUR VETTED NETWORK BECOMES YOURS
You capitalize on relationships we have nurtured for decades that allow us to negotiate lower rates and efficient routes and effectively navigate through complex and changing regulations for your international ocean or air cargoes. By letting us manage the transactions, you gain precious time allowing you to focus on your critical business needs.Customer Portal / Global TMS
24/7 access to our customer-facing digital platform designed for any level user. The intuitive, visually rich interface is constantly updated by auto-track giving you real-time in-depth information on your cargo.Strategic Collaboration / Predictive Knowledge
Engage in periodic planning sessions between customer management and a Tetria account manager. We provide carrier and service intel, enabling you to make informed decisions.Document Coordination / Customs Processing
Suppliers have a dedicated contact at origin for booking processing. Tetria’s origin partner manages origin customs processing. All commercial documents from the shipper are digitally maintained for regulatory compliance.Vendor and Order Management
We oversee coordination of production status and forecasted ready dates with origin suppliers. You have full visibility on updates, order details, volumes, ship dates, inventory insight, and more, through our digital customer portal.
Destination
Door Delivery
Tetria coordinates with receiving distribution center for destination delivery.
Distribution Center receives a weekly en-route shipment report for visibility of ETAs.
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